Virgin Atlantic business and first class passengers (Upper Class passengers, as they’re called in Britain) flying from London Heathrow airport will be greeted by employees wearing Google Glass or a Sony SmartWatch 2. The wearable technology will be used to identify and greet passengers by name and provide the latest updates on their flight information, weather and local events at their destination. The airline also foresees potential for the technology to help deliver more personalized services such as identifying travelers’ food preferences. Virgin Atlantic is testing the program in a six-week pilot project before considering a wider roll-out.
